About Us
The Co-operative Travel is a trading name of Co-op Group Travel 1 Limited.
Registered office address:
The Thomas Cook Business Park, Coningsby Road, Peterborough, PE3 8SB
Registered number: 07413801
VAT no: 239 3841 42
ABTA D8742
ATOL 6613
Contact Us:
To Book a Holiday
Call one of our qualified travel advisors on 0845 006 0242
Our opening hours are as follows:
Monday to Friday: 9.00am - 9.00pm
Saturday: 9.00am - 5.30pm
Sunday: 9.00am - 6.00pm
N.B. Times may vary on Public Holidays.
Once you have Booked a Holiday
Call Customer Services on 0844 893 3300
Customer Services are open:
Monday to Friday 8.00am to 7.00pm
Saturday 9.30am to 5.30pm
You can also email Customer Services directly at barrow.aftersales@coop-travel.co.uk
What makes us different?
Honest, Openness and Responsibility
These qualities have successfully governed our approach to business for over 150 years. In line with these values, we believe that to best serve our customers you should have at your fingertips the best available information - to help make your holiday not just a good one, but a great one. From the moment you browse through our website until you return home from your holiday, we aim to provide you with the most independent and honest travel advice. By giving you the right information from day one we can make your holiday better and help you avoid any nasty surprises.
Security
As a full member of ABTA, the Association of British Travel Agents, and ATOL bonded we are able to offer complete peace of mind to you the customer, that your holiday money is safe in our hands.
Competitively Priced Holidays
All the holidays, flights and cruises that we promote on this website are competitively priced, guaranteeing you’ll get a good deal whether you want to go away at the last minute or book for next year.
Customer and Employee Focused
We pride ourselves on the service we offer our customers and want you to book your holidays with Co-op Group Travel 1 Limited again and again. We can only do this by talking to you to find out what you want, not what we think you want. We regularly use our findings and your comments to improve our service. The people who work for us are also paramount within our business, and Co-operative Travel Group Limited was one of the first major travel agencies to achieve the acclaimed Investor in People award. This is your guarantee of our commitment to the development and training of the people who serve you.
Part of the Community
Community development and participation is at the heart of the Co-operative movement, and we have made it clear that we wish to be a community builder, helping to find - and support - co-operative solutions to the challenges facing communities across our trading area. To this end, financial and human resources are made available to support a variety of initiatives. You can see a list of the projects we have got involved in on www.co-operative.coop. So enjoy our website, safe in the knowledge you are browsing with a reputable company and that we want to help make your holiday not just a good one, but a great one!!